How can I change my account's email address and username?

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To change your account's email address, raise a ticket and send it to email@supportvfirst.com from your registered email address along with the email address you wish to update with. The Octane support team will make the changes.

The platform is designed in such a way that once the user creates an account with a particular username, it cannot be altered. If you want to change the username, we'd suggest you create a new account.

For additional queries, please feel free to contact the support team at email.support@vfirst.com.