Where can I find the reasons why people unsubscribe from my email list?

Chat icon

Unsubscribing is the action a user takes to opt out from receiving emails. The percentage of people who unsubscribe is often displayed as a reporting number on each email campaign you send. In Octane, when a user unsubscribes the email, that email address is added to the suppression list.

You can find this option under 'Manage Subscribers'. Suppressed email IDs consist of complete suppression data i.e., hard bounces, unsubscribed, manually deleted, etc.