Voice

Am I charged for unsuccessful calls?

Can I log on to Web Panel from 2 different locations simultaneously, using single user's account?

Can I schedule campaigns for later purposes?

Can I send a voice broadcast to a fixed line or a WLL number?

Can I send an SMS to a customer at the end of the call and another message if he/she doesn't pick up the call?

Can I send voice broadcasts to International Numbers?

Do I need to buy SMS's separately that are sent along with the IVR broadcast, or do I get them free along with the voice credits?

How can I check the detailed MIS for my campaign?

How can I run a saved campaign?

How can I see the response against the mobile user key-press function?

How do I know my current credit value?

How do I save a campaign?

Is there any check for mobile numbers listed on National Do Not Disturb list?

Sometimes a campaign starts instantly, and sometimes there is a delay, why does it happen?

What can I do if the IVR that I want to broadcast doesn't fit into any of the provided templates?

What do you mean by 1 Credit?

What do you mean by sequencing?

What does a template mean and what is it used for?

What is OBD?

What is VMN?

What is an IVR?

What is the maximum number of mobile number database that can be uploaded for a single campaign to be broadcasted from the interface?

What is the maximum voice clip size that can be uploaded on the interface?

What is ‘DID’?

When I click "Create Campaign", I am logged out abruptly after sometime. Why does it happen?

Where can I get the MIS for Call latching / click 2 call credit usages?

While creating a campaign can I use the existing voice clip and the CSV sheet?